Helping Hand is an aged care service provider in South Australia. The organisation's Northgate Residential Care Home has 110 rooms and a wide range of recreational and social facilities, catering for people ranging from fully mobile and independent to those with reduced mobility or dementia.

Residents, staff, and guests at this upscale facility are protected by a Pertronic F120A fire alarm. The alarm system incorporates more than 490 detectors, including weather-proof heat detectors in several outdoor locations. The fire alarm controls the building's air handling and fire damper systems, and drives a powerful audiovisual warning system with red strobe lights and loudspeakers throughout the facility.